All our leather products are made from high-quality genuine leather, ensuring durability and a unique texture.

Check our size guide on the website for instructions on how to measure your waist and find the right belt size.

Yes, most of our belts can be adjusted to fit perfectly. Refer to our belt adjustment guide for detailed instructions.

Each leather item is unique due to its natural characteristics and handcrafted nature. Therefore, no two Atelier Alain products are exactly the same. Additionally, variations in lighting, display devices, and individual color perception can cause slight differences between the product images and the actual product. Our craftsmanship ensures attention to detail and high quality for every piece.

Select your desired product, choose the size and color, click "Add to Cart," and follow the prompts to complete the checkout process.

Contact our customer service team as soon as possible if you need to cancel or modify your order. If the order hasn't been shipped, we'll do our best to assist you.

Yes, tracking information will be included in the confirmation email sent after your order is shipped. Use this information on the courier's website to track your package.

We ship to the United States. For other countries, please contact our customer service team.

Standard delivery time is 6-10 business days, but the exact time may vary depending on the destination and other factors beyond our control.

Orders over $59 qualify for free shipping. Orders under $59 will incur a $5 shipping fee.

Contact our customer service team within 14 days of receiving your product, stating the reason for the return or exchange and providing the order number and product photos. We will provide return authorization and the return address.

More in Returns, Refunds, and Exchanges

Items must be unused and in their original packaging. All return and exchange requests require proof of purchase (e.g., order number).

More in Returns, Refunds, and Exchanges

If the product has a quality issue, we will cover the return shipping costs. For other reasons, return shipping costs will be the customer's responsibility.

Refer to our Leather Care Guide on the website for tips on how to properly clean and maintain your leather items.

You can reach us via email at contact@atelieralain.com. Our service hours are Tuesday to Sunday, 10:00 AM to 6:00 PM CET (GMT+1). We usually respond within 6 hours.