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Warranty

At Atelier Alain, we stand by the quality and craftsmanship of our leather goods. We are committed to providing you with products that are not only stylish but also durable.

 

Warranty Coverage

We offer a 3-year warranty on all our products, covering any defects in materials or workmanship under normal use. This warranty is valid from the date of purchase and.

What Our Warranty Covers:

  • Defects in the leather material
  • Faulty craftsmanship, including stitching and hardware issues
  • Manufacturing defects that impair the function or aesthetics of the product

What Our Warranty Does Not Cover:

  • Normal wear and tear, including scratches, scuffs, and natural aging of leather
  • Accidental damage such as tears, burns, or stains

How to Make a Warranty Claim:

  1. Email our customer service at contact@atelieralain.com with your order number and a detailed description of the issue.
  2. Attach clear photos of the product and the problem area.
  3. Our team will review your claim and provide further instructions within 3 business days.